Role-Based Curriculum

Training paths for the people who need to make AI useful.


Curriculum Tracks

Track Audience Duration Outcome
Executive AI briefing Board, CEO, executive team 90 min to half day Leaders understand value, risk, investment choices, and governance
Manager AI playbook Department heads, team leads Half day Managers can spot use cases, set expectations, and support adoption
Staff foundations Knowledge workers Half day to one day Staff can use AI safely for drafting, analysis, research, and summarisation
Workflow lab Intact teams One day Teams redesign real workflows and create reusable prompts or templates
AI champions programme Selected power users 4 to 8 weeks Internal champions can coach peers and maintain playbooks
Technical builder track Developers, data, IT 2 to 3 days Builders understand RAG, APIs, evaluation, security, and integration patterns

Core Modules

Foundations

  • What current AI tools can and cannot do.
  • Prompting patterns for business work.
  • Handling confidential, personal, and client data.
  • Checking outputs, hallucinations, bias, and source quality.
  • When not to use AI.

Practical Productivity

  • Email, document, and presentation drafting.
  • Meeting summaries and action extraction.
  • Research synthesis and source comparison.
  • Spreadsheet analysis and data explanation.
  • Customer support and knowledge-base workflows.

Workflow Redesign

  • Mapping current work.
  • Identifying AI-assisted steps.
  • Designing review and approval points.
  • Creating reusable prompts, checklists, and templates.
  • Measuring time saved and quality improved.

Advanced Capability

  • RAG and internal knowledge search.
  • Agent workflows and human-in-the-loop controls.
  • Evaluation and model comparison.
  • Secure API usage and integration.
  • AI-assisted software delivery.

Acceptance Criteria

  • Every track has audience, duration, prerequisites, and target outcomes.
  • Hands-on activities use company-relevant materials.
  • Staff leave with reusable prompts and review checklists.
  • Managers leave with adoption metrics and team routines.
  • Champions leave with facilitation materials they can reuse internally.

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AI Training and Coaching for Companies — OzAI Digital